Shipping Policy
- All of our standard size products include nation-wide free shipping.
- Shipping is fulfilled by BlueDart/Delhivery Ground Shipping
- All products will leave our warehouse within 5 business days.
- General delivery time from the warehouse to your listed address will be within 7-14 days.
- Please check the product packaging before accepting delivery. If tampered, please do not accept the same.
- Shipment can be tracked through BlueDart/Delhivery or using Luxeqo’s Account Page.
Return Policy
- Our mattresses are eligible for free replacement, within 5 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
- If 5 days have gone by since your purchase, unfortunately we can’t offer you a exchange.
- To be eligible for an exchange, your item must be unused, no dirt or damage and in the same condition that you received it. It must also be in the original packaging
- We also require a receipt or proof of purchase.
- If you need to exchange it for the same item, send us an email at info@luxeqo.in or call us at 81 81 81 55 35.
- Luxeqo does not cover an exchange of your mattress due to an incorrect size ordered by you.
