Shipping Policy

  • All of our standard size products include nation-wide free shipping.
  • Shipping is fulfilled by Fed-Ex/Delhivery Ground Shipping
  • All products will leave our warehouse within 5 business days.
  • General delivery time from the warehouse to your listed address will be within 7-14 days.
  • Please check the product packaging before accepting delivery. If tampered, please do not accept the same.
  • Shipment can be tracked through Fedex/Delhivery or using Luxeqo’s Account Page.

Return Policy

  • Our mattresses are eligible for free replacement, within 5 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. 
  • If 5 days have gone by since your purchase, unfortunately we can’t offer you a exchange.
  • To be eligible for an exchange, your item must be unused, no dirt or damage and in the same condition that you received it. It must also be in the original packaging
  • We also require a receipt or proof of purchase.
  • If you need to exchange it for the same item, send us an email at info@luxeqo.in or call us at 81 81 81 55 35.
  • Luxeqo does not cover an exchange of your mattress due to an incorrect size ordered by you.

     

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